About me

 


Hello and welcome to my personal portfolio. I am a native Spanish speaker with proficiency level in English and Italian based in United Kingdom. I have a background in business and technology . Experience in sales (B2B/B2C), customer service, credit controlling, account managment, training and business development. I am always eager to take on new challenges

Extremely organized : GTD, Lean and SCRUM methodologies. Time management skills and ability to prioritise tasks: Trello, Asana, Slack. CRM software: Zoho, Hubspot, SugarCRM, SumaCRM. Customer Service Software: Groove, Zendesk, LiveAgent. Business Development: Lean Startup, Business Model Generation, Customer Personas, Business Pitch


I am the founder and Head of the MFL Department at International House Newcastle. The MFL Department is the biggest private foreign language provider in the North-East of England and the market leader.

I am Bachelor of Law by Rey Juan Carlos University and I completed my Degree at Universitá di Roma Tor Vergata.

I am Masters in Applied Linguistics by University of Jaén.

I have also gained the certificate in Spanish teaching for adults by Barcelona University and International House Madrid with more 6000 hours of practice.

In addition I am official examiner by Instituto Cervantes

I am interested in flipped classroom, MOOCs, augmented reality, gamification, machine learning, learning analytics and big data for education.

Let´s talk – Email 

Linkedin – @raulponcela – Facebook

February 2017

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